Business Process Insurance Management Systems (SFS E-BPM)
SFS E-BPM is a Process Management System that enables insurance companies to identify, define, assign and continuously monitor their business processes.
What are Business Process Insurance Management Systems (SFS E-BPM)?
Business Processes Insurance Management Systems is a Corporate Workflow Management Platform that provides the communication of all business processes (sales, service, head office, etc.) of insurance companies with each other and with the elements in their ecosystem, in an integrated manner with central systems. It eliminates the need for e-mail within the organization and makes processes traceable and measurable.
What Features Do Business Processes Have in Insurance Management Systems?
01
Customized Insurance E-BPM Solution
○ Full integration with SFS Insurance Solution Modules
○ Business processes that can be applied in different sectors and fields, especially insurance companies
02
Customization Capacity
○ Event and rule-based architecture
○ Customizable forms and their content
○ Freedom to implement your own business rules with SFS Designer
03
Workflow
○ Automated / manual processes
○ Serial / parallel processes
○ Reminders & notifications
04
Performance & Control
○ Process visualization
○ Hierarchical activity reports
○ Analysis reports (e.g. survey analysis)
05
Human-centered
○ Communication tracking for all businesses
○ Incoming & outgoing document tracking
06
Integration Skills
○ Integration support in areas such as stakeholder management, policy management, collection management, claims management, reinsurance management belonging to SFS systems and external systems
○ E-mail, SMS, fax integration in business processes
07
Task Tracking
○ Personal organizer (agenda, calendar, personalized view)
○ Pool users
○ Automatic assignments
○ Cancellation request of VIP customer with high value portfolio
○ Responsible file manager or loss adjuster
○ Automated task (after sales calls within 6 months & after sales visit next year)
○ Task transfer
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